As a factory role, we provide 5 years of ceramic parts & 1 year of metal parts as our warranty time.
You can also choose to pay additional fees to increase the warranty time.

Yes, as a TOP 5 ceramic BBQ factory, we specialize in customizing and manufacturing Kamado Grills to meet your specifications. Whether it’s ceramic or metal parts, we can customize them to meet your needs. 

Our experienced team will closely collaborate with you throughout the process to ensure that the final product meets all your requirements. Please don’t hesitate to contact us for further discussions.

We Offered Ply-wood case for sample order & Corrugated/Honeycomb cardboard box for regular order.

All packaging methods have undergone 20 years of export trade validation to ensure the safety of Kamado Grill during transportation as much as possible.

We are a top ceramic BBQ furnace factory, experienced in the industry for over 20 years. 

Our advanced production facilities and skilled professionals enable us to deliver high-quality products. Our knowledgeable business team, with over 6 years of experience in Kamado Grill sales, offers valuable insights on product development, marketing strategies, and market trends, helping you expand your Kamado business.

Yes, you can start with a Sample/Trial order. We understand the importance of testing the product before making a larger commitment, and we are happy to accommodate your needs. Please let us know the specifics of your trial order, and we will assist you accordingly.

In the slack season, orders should be finished and ready for shipment in 20 business days.
And for the peak season, it all depends on the production schedule. You can advise us what’s the expected arrival day, then we can negotiate with our production team about it. 

We offer a variety of colors for our grills. Please let us know your color preferences, and we will provide you with the available options.
Yes, you can definitely put your logo on the grill. Our customization capabilities allow for branding and personalization options, including adding your logo to the grill.